Known as the place to go when you don’t know where else to go, 211 Maine is utilized across the state by people looking for resources for themselves or someone they know.
Each month, 211 Specialists field thousands of contacts from individuals looking for heating fuel payment assistance, food pantries, substance use treatment and recovery resources, and more.
211 tracks de-identified needs across Maine to help inform community planning and assessments. All contacts are confidential and names are never shared through 211 Maine’s reporting.
Telling an important part of the story, 211 Maine data can be used as an early indicator of where there may be rising needs, capacity challenges, or a lack of service providers throughout the state.
211 Maine’s data are publicly available and can be accessed in multiple ways:
1) Maine 211 Counts Platform: 211 Counts is a data dashboard to review real-time searchable data in a simple-to-use format. Using 211 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code or region as recently as yesterday, and can be customized by date. This tool enables you to easily check trends and share information.
To access Maine’s 211 Counts platform, visit me.211counts.org
Limitations: These data only goes as far back as September 2018. Also, this data only includes call needs; this does not include text, email, or web usage.
2) 211 Maine Website: Static reports of monthly data are available directly on the 211 Maine website. These reports are broken down by month, year, and county, and share information on the top call needs received by 211 Specialists. Reports go as far back as 2009.
To access these reports, visit 211maine.org/about and click on the reporting year in the right hand column.
Limitations: The reports are static and not customizable.
3. Contact Us: Submit your data request by reaching out. Program management will respond and work with you on your reporting needs.
Visit 211maine.org/contact.
If you use these data in your planning or development efforts, please reference 211 Maine.
Accessing 211 Maine Data
July 22, 2025
Known as the place to go when you don’t know where else to go, 211 Maine is utilized across the state by people looking for resources for themselves or someone they know.
Each month, 211 Specialists field thousands of contacts from individuals looking for heating fuel payment assistance, food pantries, substance use treatment and recovery resources, and more.
211 tracks de-identified needs across Maine to help inform community planning and assessments. All contacts are confidential and names are never shared through 211 Maine’s reporting.
Telling an important part of the story, 211 Maine data can be used as an early indicator of where there may be rising needs, capacity challenges, or a lack of service providers throughout the state.
211 Maine’s data are publicly available and can be accessed in multiple ways:
1) Maine 211 Counts Platform: 211 Counts is a data dashboard to review real-time searchable data in a simple-to-use format. Using 211 Counts, you’ll find a snapshot of community-specific needs displayed by ZIP code or region as recently as yesterday, and can be customized by date. This tool enables you to easily check trends and share information.
To access Maine’s 211 Counts platform, visit me.211counts.org
Limitations: These data only goes as far back as September 2018. Also, this data only includes call needs; this does not include text, email, or web usage.
2) 211 Maine Website: Static reports of monthly data are available directly on the 211 Maine website. These reports are broken down by month, year, and county, and share information on the top call needs received by 211 Specialists. Reports go as far back as 2009.
To access these reports, visit 211maine.org/about and click on the reporting year in the right hand column.
Limitations: The reports are static and not customizable.
3. Contact Us: Submit your data request by reaching out. Program management will respond and work with you on your reporting needs.
Visit 211maine.org/contact.
If you use these data in your planning or development efforts, please reference 211 Maine.
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